Frequently Asked Questions
1. What is your refund policy?
There are 2 cancellation periods: November 21, 2022 and February 13, 2023. Families must log on to their account and request a refund on or before the cancellation date to be eligible. Upon receiving the refund request, the subscription will be cancelled for the following month.
Refunds and/or make-up sessions will not be made for non-attendance for a scheduled session. Immediate refunds are only granted if the child is no longer enrolled at the school or has a medical note from his/her physician lasting 30 days.
2. Who do I contact if I have an issue with my Endeavor Plus order?
Please visit our Contact page for questions regarding your order.
3. What are the Covid-19 protocols for Endeavor Plus?
For our Covid-19 protocols please visit: https://www.endeavorschools.com/covid-19-precautions/
4. Will I receive weekly information for Endeavor Plus from my school?
Yes. You will receive weekly class information as well as a report on your child's progress.
5. What attire is required?
We suggest that children change into comfortable activewear if they are registered for Let's Move activities (Little Movers, Dance Stars and/or Soccer+).
6. Where do I find specific program information, including dates and pricing, for my location?
To view a list of programs, dates and pricing based on location, please visit your school page: https://plus.endeavorschools.com/find-your-school/
7. Are spaces limited?
Yes, Endeavor Plus spaces are limited. We encourage families to sign up when registration opens.
8. When are payments due?
Endeavor Plus payments are made automatically via debit or credit card in 9-monthly installments, every 30 days from the date of purchase.
9. Is financial assistance available?
No, we do not offer financial assistance.
10. Are there reduced rates for multiple children?
No, we do not offer reduced rates for families with multiple children.
11. What forms of payment do you accept?
New families may pay via credit or debit card, Apple Pay, Google Pay or Samsung Pay.
12. Where do I view program prices?
To view your school's pricing, you must first create an account.
13. Are visitors allowed during Endeavor Plus sessions?
Due to Covid-19, visitors are not allowed during Endeavor Plus sessions.
14. Where do I view your Terms & Conditions?
To view our Terms & Conditions, please visit:
https://plus.endeavorschools.com/terms-and-conditions/
